- Highlights ‘Non Performers Metrics’
- Facilitates in Recording Critical Incidents for future reference
- Facilitates in sending escalation mails for Non Performing Metrics
- Facilitates in categorising the Metrics and creating action plans
HR dashboard works on the philosophy of measuring data to improve enterprise performance. It aligns all the HR critical deliveries to business in form of performance metrics / measures. Each measure is owned by a process owner who monitors the performance and this consolidates all the measures in form of a Tree of Criticality and displays the same. It also enables target setting on real time basis.Read More
Client Background: The client is a Leading provider of investor communications and technology-driven solutions for broker-dealers, banks, mutual funds and corporate issuers.
Problem Statement: The organisation embraced on the journey of making the HR function a truly Business Partner and in doing was looking for building a mechanism would monitor the same as well as identify the effectiveness / impact of HR on business The organisation embraced on the journey of making the HR function a truly Business Partner and in doing was looking for building a mechanism would monitor the same as well as identify the effectiveness / impact of HR on business.
Solution Design:The Strategist studied the business plan and the role of HR and based on the same identified the top 100 metrics across the employee life cycle which would have a direct impact on business. Based on the criticality and priority a list of Top 25 were identified which formed the HR Director Dashboard. For Each Metric, the definition was described along with the measurement mode, the tolerance levels before the escalation etc. along with the Process owners.
Identified Critical Measures Impacting Business
Client Background: The Client is one of India’s most trusted brands, with over 20,000 employees and business ranging from making household durables to aerospace engineering. The employee profile consists of generations ranging from Baby Boomers to Gen Y.
Problem Statement : The challenge faced by the staffing and Learning & Development team was to identify the Critical Measures which were impacting business and take corrective actions.
Solution Design:The Strategist proposed to identify the 25 Critical Measures which are of High Impact Value and created a Dashboard which was easy to track and had the option of suggesting action items thereof. As a part of the exercise, High Critical Breakage points of the business were identified. To ensure that the breakages do not occur, critical measures were identified and a compendium was built to describe the Measure definition. Data sources from the existing databases were mapped, with owner grid etc. A detailed dashboard was generated which consisted of Measures, Root Cause Analysis, Trend Metrics, High Impact Measures etc.